terms and conditions

TERMS OF USE

These are the terms of use ("Terms of Use") for your use of services or features on the sites owned and controlled by My Beauty Store Limited/powered by The Beauty Collective Ltd including (www.mybeautystore.com)("Site"). We may add additional sites from time to time as we expand our beauty offerings and these Terms of Use will govern those new Sites when added. These Terms of Use govern your use of our Sites and your conduct, regardless of the means of access, including use of our interactive services ("Interactive Services") such as (but not limited to) our Blog community forum, Ratings & Reviews (the " RR Service"), the Questions & Answer service (the "Q&A Service"). We like to interact with you on third party sites where we post content or invite your feedback, such as www.facebook.com/mybeautystore.nz , editor ("Third Party Sites"). Our Terms of Use and Interactive Services, including services that involve Third Party Sites, but mybeautystore.com/powered by The Beauty Collective does not control those Third Party Site, and these Terms of Use, do not apply to companies that mybeautystore.com/powered by The Beauty Collective does not own or control, or to the actions of people that mybeautystore.com/powered by The Beauty Collective does not employ or manage. You should always check the terms of use posted on Third Party Sites. Company - My Beauty Store Limited/powered by The Beauty Collective Ltd, Tiri Rd, Milford, North Shore City.

By accessing any sites containing or linking to our content, you signify your agreement to these Terms of Use, our Privacy Policy (available at www.mybeautystore.com/powered by The Beauty Collective) whether or not you have read them. If you do not agree with any of these, you must not use our Sites.

mybeautystore.com/powered by The Beauty Collective reserves the right to change or modify any of the terms and conditions contained in the Terms of Use, from time to time at any time, without notice, and in its sole discretion. If mybeautystore.com/powered by The Beauty Collective decides to change these Terms of Use, mybeautystore.com/powered by The Beauty Collective will post a new updated version on the Sites. It is your obligation to review these Terms of Use from time to time and if any provision or modification thereof is objectionable to you then you must immediately cease using the Sites. Your continued use of the Sites confirms your ongoing acceptance of these Terms of Use. For this reason, you should frequently review these Terms of Use, and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Sites.

PRODUCT INFORMATION

The products displayed on the Sites can be delivered only to a physical address within New Zealand. All prices on the Sites are quoted in NZ $ dollars and include the current GST percentage.

All product statements / descriptions are intended to be used for personal education or informational purposes only. We do not intend or warrant that our products are or can be used to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Sites shall not serve as a substitute for professional medical advice: these Sites are solely online information received from the Sites before using or relying on them. If you have any medical questions, concerns or need to make any decisions regarding possible treatment of any medical condition, then you must consult your physician or health care practitioner. mybeautystore.com/powered by The Beauty Collective does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. mybeautystore.com/powered by The Beauty Collective does not represent itself as a physician nor is this implied.

The products available on the Sites and the Interactive Services, including any samples mybeautystore.com/powered by The Beauty Collective may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from mybeautystore.com/powered by The Beauty Collective. mybeautystore.com/powered by The Beauty Collective reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation by you of these Terms of Use, as determined by mybeautystore.com/powered by The Beauty Collective in its sole discretion.

RESPONSIBILITY FOR YOUR CONTENT

You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, through our Interactive Services or otherwise, including (but not limited to) the submission of product ratings and reviews and all other data, profile information, documents, text software, applications, music, sound, photographs, graphics, video, messages, ratings, form postings, comments, questions, answers or other materials (collectively, "Content"). We will not accept Content from you unless you are a registered user of the Sites.

YOUR USE OF CONTENT ON THE SITES AND LIMITATION OF LIABILITY

mybeautystore.com/powered by The Beauty Collective provides the Sites and the interactive services and all other applications and services on the Sites as a forum only. mybeautystore.com/powered by The Beauty Collective is not liable for any statements, representations, or Content provided by its users in any public forum on Sites or any Third Party Site, including (without limitation) through the interactive services. Any content, if displayed, is displayed for entertainment and information purposes only. More generally, Content posted via or on the Sites or any Third Party Site, including through the Interactive services, is not controlled by mybeautystore.com/powered by The Beauty Collective. mybeautystore.com/powered by The Beauty Collective cannot guarantee the accuracy, integrity or quality of such Content. You acknowledge that:

  • By using the Interactive Services you may be exposed to Content that may be offensive, indecent or objectionable, and
  • mybeautystore.com/powered by The Beauty Collective shall not be held liable for any such Content, and
  • That the risk of harm or damage from foregoing rests entirely with you.

Under no circumstances will mybeautystore.com/powered by The Beauty Collective be liable in any way for any Content, including (but not limited to) (i) any errors or omissions in any Content; or (ii) any loss or damage (including, without limitations, personal injury or property damage) of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via or to the Sites or through the Interactive Services. You may access the Content and any other content on the Sites only as permitted under these Terms of Use and the Privacy Policy and you agree to not engage in the use, copying or distribution of any other Content other than as expressly provided herein.

You agree not to circumvent, disable or otherwise interface with security-related features of the Site or features that prevent or restrict use of any Content or enforce limitations on use of the Site or the Content therein. You may not interfere with or disrupt the Sites, or servers or networks connected to the Sites, or disobey any requirements, procedures, policies or regulations of networks connected to the Sites, including by using any device, software or routine to bypass robot exclusion headers. mybeautystore.com/powered by The Beauty Collective reserves all rights not expressly granted in and to the Content. When using the Interactive Services, you may not disrupt the normal flow of dialogue, cause a screen to 'scroll' faster than other users are able to type, or otherwise act in a manner that negatively affects other users' ability to engage in real time exchange.

YOUR CONTENT SUBMISSIONS

By submitting Content to mybeautystore.com/powered by The Beauty Collective, you represent and warrant that:

  1. You understand you are participating in a public forum and that your Content will be available to all other users of the Sites, the Interactive Services and Potentially Third Party Sites;
  2. You are the sole author and owner of the intellectual property and other rights thereto (or have the necessary licenses, rights, consents and permissions to use and authorise mybeautystore.com/powered by The Beauty Collective to use all intellectual property and other rights thereto to enable inclusion and use of the Content in the manner contemplated by the Sites and these Terms of Use);
  3. All legal and equitable rights that you may have in such Content have been voluntarily waived by you, and assigned / transferred to mybeautystore.com/powered by The Beauty Collective, and you do not require that any personally identifying information be used in connection with the Content that you submit, or any derivative works of or upgrades or updates thereto:
  4. All Content that you post is accurate;
  5. You are at least 16 years old and, if you are a minor, that you have obtained the consent of your parent or legal guardian to use the Site and agree to these Terms of Use; and that 'use of the Content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

Any Content you submit:

  • Is not false, inaccurate or misleading;
  • Does not harm minors;
  • Does not infringe any copyright, patent, trademark, trade secret or other proprietary rights of publicity or privacy of any person or entity;
  • Does not violate any obligations you may have with respect to such Content under any law or Under contractual or fiduciary relationships (such as, but not limited to, inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • Does not violate any law;
  • Is not, or would not reasonably be considered to be, unlawful, harmful, defamatory, libellous, vulgar, obscene, invasive of another's privacy, hateful, racially or religiously biased or offensive, abusive, tortuous, threatening or harassing to any individual, partnership or corporation;
  • Is not submitted for compensation or other consideration from any third party;" does not include any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • Complies in all respects with these Terms of Use, our Privacy Policy;
  • Is not unsolicited or unauthorised advertising, promotional materials, "junk mail," "Spam," "chain letters, "pyramid schemes," or any other form of solicitation: and does not contain any computer viruses, worms or other potentially damaging computer programs or files.

You hereby indemnify mybeautystore.com/powered by The Beauty Collective in respect of any claim, suit, other proceeding, loss, damages, and costs (on a solicitor / client basis) incurred or suffered by mybeautystore.com/powered by The Beauty Collective in respect of any breach of the above warranties on your behalf.

mybeautystore.com/powered by The Beauty Collective does not endorse any Content or any opinion, recommendation or advice expressed therein, and mybeautystore.com/powered by The Beauty Collective disclaims all liability with respect to the Content.

If your Content includes ideas, suggestions, documents or proposals to mybeautystore.com/powered by The Beauty Collective through the Interactive Services, (a) such Content is not confidential or proprietary and mybeautystore.com/powered by The Beauty Collective has no obligation of confidentiality, express or implied, with respect thereto; (b) mybeautystore.com/powered by The Beauty Collective may have something similar to that Content already under consideration or development; and (c) you are not entitled to compensation, payment or reimbursement of any kind for such Content from mybeautystore.com/powered by The Beauty Collective under any circumstances unless you are otherwise notified by mybeautystore.com/powered by The Beauty Collective in writing.

For any Content that you submit, you grant mybeautystore.com/powered by The Beauty Collective a worldwide, perpetual, irrevocable, royalty-free, sublicenseable and transferable right and license to use, reproduce, communicate, distribute, copy, modify, delete in its entirety, edit, adapt, publish, translate, publicly display, publicly perform, use create derivative works from and/or sell and/or distribute such Content and/or incorporate such Content into any form, medium or technology whether now or hereafter known throughout the world compensation to you. This license will survive the termination of these Terms of Use and your use of the Site.

GUIDELINES FOR INTERACTIVE SERVICES

We want to know what you think of the products you've tried, bought, know and love and we encourage you to use our Interactive Service. When writing a review for a product, posing a question on the Q&A service or participating on our BLOG, please consider the following guidelines: Focus on the product and your individual experience using it Provide details about why you like or dislike a product; and All submitted reviews, comments and questions are read by our moderators and are subject to these Terms of Use.

You may not use our Interactive Services to:

  • Impersonate any person or entity, including (without limitations) any mybeautystore.com/powered by The Beauty Collective official, forum leader, guide or host;
  • To falsely state or otherwise misrepresent your affiliation with a person or entity;
  • To collect or store personal data about other users;
  • To create and / or alter and / or interfere with links from or to mybeautystore.com/powered by The Beauty Collective;
  • To make reference to and / or name any products created, manufactured, marketed or sold by any other entity other than mybeautystore.com/powered by The Beauty Collective.
  • As noted above, mybeautystore.com/powered by The Beauty Collective reserves the right to post a review or to withdraw a posted review for any reason. Your review will be excluded if it violates Guidelines or the provisions in these Terms of Use regarding submission of Content generally.

THIRD PARTY CONTENT AND THIRD PARTY SITES

mybeautystore.com/powered by The Beauty Collective may provide content of third parties ("Third Party Content") or links to Third Party Sites as a service to those interested in this information. mybeautystore.com/powered by The Beauty Collective does not monitor, approve or have any control over any Third Party Content or Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between mybeautystore.com/powered by The Beauty Collective and such third party. mybeautystore.com/powered by The Beauty Collective does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. mybeautystore.com/powered by The Beauty Collective is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content including comments from Third Party users submitted to mybeautystore.com/powered by The Beauty Collective through the Interactive Services, do not necessarily reflect the views of mybeautystore.com/powered by The Beauty Collective.

CHARGES FOR ACCESS

We do not currently charge for access, by you, to the Sites (irrespective of the means by which you exercise that access), but we reserve the right to institute such charges provided that we have amended these Terms of Use accordingly. Please be aware that your service provider's normal rates and fees, such as text messaging fees or data charges, will still apply.

MODIFICATION OF CONTENT

All Content that you submit is not confidential and may be used at mybeautystore.com/powered by The Beauty Collective sole discretion. mybeautystore.com/powered by The Beauty Collective may or may not pre-screen Content. However, mybeautystore.com/powered by The Beauty Collective and its designers will have the right (but not the obligation) in their sole discretion to pre-screen, change, condense or delete any Content on the Sites. In particular, mybeautystore.com/powered by The Beauty Collective and its designers will have the right to remove any Content that mybeautystore.com/powered by The Beauty Collective deems, in its sole discretion, to violate the Guidelines, or any other provision of these Terms of Use or otherwise objectionable.

mybeautystore.com/powered by The Beauty Collective does not guarantee that you will have any ability, through mybeautystore.com/powered by The Beauty Collective, to edit or delete any Content you have submitted. mybeautystore.com/powered by The Beauty Collective reserves the right to incorporate any Content you have submitted into any account you may have, now or in the future, as a registered user of the Sites.

Ratings, written comments, questions, and answers are generally posted within two to four business days. However, mybeautystore.com/powered by The Beauty Collective reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not mybeautystore.com/powered by The Beauty Collective, are responsible for the contents of any Content you submit. None of the Content that you submit shall be subject to any obligation of confidence on the part of mybeautystore.com/powered by The Beauty Collective, it agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

RESERVATION OF RIGHTS

mybeautystore.com/powered by The Beauty Collective reserves the right, at any time, without notice and in its sole discretion, to terminate your license to use the interactive services and sites and to block or prevent your future access to and use of the interactive services and the sites. mybeautystore.com/powered by The Beauty Collective may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms of Use , (iii) respond to claims that any Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of mybeautystore.com/powered by The Beauty Collective (and its employees), its users and the public.

DISCLAIMER

mybeautystore.com/powered by The Beauty Collective is providing the sites, their contents and the interactive services on an "as is" basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of the sites or interactive services, the information, content, materials or products, included on the sites or as part of the interactive services. To the fullest extent permitted by law, mybeautystore.com/powered by The Beauty Collective disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, mybeautystore.com/powered by The Beauty Collective does not represent or warrant that the information accessible via the sites or the interactive services is accurate, complete or current. Price and availability information is subject to change without notice.

mybeautystore.com/powered by The Beauty Collective will not be liable for any damages of any kind arising out of or in connection with the use of the sites or the interactive services. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

FRAUD PROTECTION

When processing an order, we screen all received orders for fraud or other types of unauthorised or illegal activity. We reserve the right to refuse to process an order for whatsoever reason (at our sole discretion). If such is the case, we may reject your order or our customer service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses for whatsoever reason (at our sole discretion). We take these measures to protect our customers as well as ourselves from fraud or other unauthorised or illegal activity.

CUSTOMER SERVICE

For Customer Service and questions regarding your order, please call mybeautystore.com/powered by The Beauty Collective website Customer Service on 0508 MY BEAUTY - 0508 69 232889 between 9AM and 5PM, Monday through Friday. You may also contact us via email info@mybeautystore.com/powered by The Beauty Collective.

ORDER PROCESSING

We endeavour to process orders within 24 working hours of receipt, with delivery within 7 working days. Processing and shipping time does not include weekends, and orders placed on Friday after 5 pm, New Zealand time, or Saturday and Sunday will be processed the following Monday.

We apologize, but currently we are unable to process and ship orders to destinations outside of New Zealand.

DELIVERY & HANDLING

Business Days: Monday - Friday (excluding New Zealand Public Holidays) from 9 am to 5 pm New Zealand time.

Delivery charges are based on order totals and mybeautystore.com/powered by The Beauty Collective offers free shipping on orders over $40.00 (oversized orders or rural orders may incur a freight charge please contact our customer services team and enquire). Standard delivery takes approximately 3 - 7 business days.

We cannot deliver to PO Boxes.

PAYMENT METHODS

mybeautystore.com/powered by The Beauty Collective accepts payment by DPS

  • For security reasons you're billing name and address must match that of the credit card used for payment.
  • mybeautystore.com/powered by The Beauty Collective cannot process any credit card with a delivery address outside of New Zealand.
  • All purchases require bank authorization prior to processing. Only authorized orders will be processed and shipped.
  • Any payment by credit card or debit card must be paid to and received by mybeautystore.com/powered by The Beauty Collective before the order to which such payment shall be accepted by mybeautystore.com/powered by The Beauty Collective and deliver thereof commenced.

GST

mybeautystore.com/powered by The Beauty Collective is required by law to collect sales tax in the form of GST which is included in all our prices

RETURNS & EXCHANGES

Please keep in mind that we are unable to exchange or refund stock if your colour choice is incorrect, please choose your colour option carefully, thank you.

mybeautystore.com/powered by The Beauty Collective would like you to be satisfied with your purchase. However, if you wish to return any products for any reason, you must apply in writing to mybeautystore.com/powered by The Beauty Collective (customer services) within 14 days from the date you receive such products. If you fail to seek consent to return the products within that period of time (time being of the essence) you will be conclusively deemed to have accepted the products and mybeautystore.com/powered by The Beauty Collective shall not incur any subsequent liability in respect thereof.

If mybeautystore.com/powered by The Beauty Collective gives its written consent for the return of the products, the products must be returned together with a credit claim which quotes: the mybeautystore.com/powered by The Beauty Collective invoice number, the date of delivery of the products, and the name of the customer services representative of mybeautystore.com/powered by The Beauty Collective who approved the return, and the reason for the return. If you comply with the foregoing, mybeautystore.com/powered by The Beauty Collective may, at its own discretion entirely:

  • Give a credit to you for the products which have been correctly returned in the same condition and packaging in which they were dispatched (subject to a charge for reasonable costs where products were ordered incorrectly); or
  • Subject to any express warranty given by mybeautystore.com/powered by The Beauty Collective, to provide replacement products. In the event that the above provisions are not strictly complied with, mybeautystore.com/powered by The Beauty Collective will return such products to you at your expense. We are unable to refund any freight charges, and for reasons of hygiene, cannot replace or refund goods if they have been opened or the seals have been broken, unless they are faulty. We do not exchange or refund goods for the reason of change of mind.

COLOUR ON THE INTERNET

Please keep in mind that we are unable to exchange or refund stock if your colour choice is incorrect, please choose your colour option carefully, thank you.

mybeautystore.com/powered by The Beauty Collective wants you to enjoy the products you buy from us. Please keep in mind that colour monitors display colours differently, so if you have concerns about specific colours of makeup, please email our customer service. We'll get back to you right away with information to help you select the colour that is right for you.

RISK IN PRODUCTS

Notwithstanding any other provision of these Terms of Use, or the law, risk in products shall pass from mybeautystore.com/powered by The Beauty Collective to you when the products leave our premises.

WARRANTIES & GUARANTEES

mybeautystore.com/powered by The Beauty Collective does not provide any guarantees or warranties in respect of its products EXCEPT as expressly confirmed in these Terms of Use.

GOVERNING LAW

These Terms of Use shall be governed by and construed in all respects in accordance with the laws of New Zealand. If any provision hereof is held to be invalid or unenforceable, the invalidity or unenforceability shall be deemed eliminated or modified to the minimum possible extent to make the remainder of these Terms of Use enforceable.

Failure by mybeautystore.com/powered by The Beauty Collective to insist upon strict performance of these Terms of Use shall not be a waiver of any rights of mybeautystore.com/powered by The Beauty Collective on any subsequent occasion.

PROMOTION CODES

Terms & Conditions

1. The mybeautystore.com/powered by The Beauty Collective promotional codes are only available on mybeautystore.com/powered by The Beauty Collective for deliveries within New Zealand Only, a valid physical address must be used. Also all mybeautystore.com/powered by The Beauty Collective customer T&C's apply.

2. One voucher code per customer per purchase.

3. Not to be used in conjunction with any other offer or sale items, the exclusive voucher code cannot be exchanged for cash, voucher code can not be applied at a later date or if product is out of stock.

4. We take no liability if you have misplaced your voucher code.

5. Voucher code hold a validation date per each individual promotion

How to use your Voucher Code:

Simply enter the voucher code: in the discount box during check out. Code must be entered & applied to order to receive the offer, we are unable to reverse orders after confirmation, MBS terms & conditions apply Sales/Promotions/Special Offers-following conditions may apply;

Offers apply while stocks last, products shown are not to scale, pictured products are examples from the selected or entire range, Product colours may differ slightly from digital advertisement. Additional terms and conditions may apply to some offers please check our website for each individual offers terms & conditions these can be found on the offer banners which can be found on the mybeautystore.com/powered by The Beauty Collective/special-offers category page, all offers are available while stocks last. All qualifying purchases must be made in a single transaction and all offers are not available in conjunction with any other offer.

THANK YOU!

eCommerce, Website Design & Website Development by Blackpepper